Business Etiquette: Should a Senator eat ribs with the President?

Today I had the priv­i­lege of speak­ing to reporter Adriene Hill of the Maket­place on man­ners and the busi­ness meal, along with the audio clip that aired ear­lier today on KCRW she also wrote the fol­low­ing.  Enjoy.

Buesiness Meals dos and donts

*Pres­i­dent Obama isn’t just sit­ting at con­fer­ence tables with Repub­li­cans in Con­gress these days, he’s sit­ting down at the din­ner table. In fact, this week he dined with a group of sen­a­tors for a busi­ness din­ner to dis­cuss the budget.

Now, a busi­ness din­ner is an oppor­tu­nity to get to know each other, to talk busi­ness in a social set­ting, to make an impres­sion. But as any­one who’s sat down for one of these meals knows, there’s all that food on the table. How do you avoid botch­ing lunch? Marketplace’s Adriene Hill met up with Jules Hirst of Eti­quette Con­sult­ing, Inc. for a one-on-one lesson.

  1. Always fol­low your host’s lead.  Put your nap­kin in your lap after they put their nap­kin in their lap.  Order food in the same price range as the food that they order.
  2. The fold of your nap­kin should go toward you.
  3. Order a food that is easy to eat.  Ribs are a bad choice.
  4. Eat before you go out to lunch.  You don’t want to scarf your food dur­ing the inter­view or meet­ing.  You want the focus to be on the con­ver­sa­tion, not the food.
  5. If your host orders alco­hol, you may order alco­hol.  But know your­self well enough to know whether or not it’s a good idea to drink it.
  6. Wait until your host starts to eat before you start to eat.
  7. If your host asks a ques­tion just as you take a bite of food, politely indi­cate with your fin­gers that you will talk as soon as you have swallowed.
  8. Don’t cor­rect some­one else’s man­ners at the table.
  9. If you have called the meet­ing, you should pay.  Instead of wait­ing for the bill to come to the table, step away to the restroom, hand your credit card to the wait­staff and ask them to add a 20 per­cent tip.
  10. Write a thank you note.

About the author

Adriene Hill is a mul­ti­me­dia reporter for the Mar­ket­place sus­tain­abil­ity desk, with a focus on con­sumer issues and the indi­vid­ual rela­tion­ship to sus­tain­abil­ity and the environment.
*source: marketplace.org
*written by: Adriene Hill

First Lady’s Action Is Speaking Louder Than Words

In my eti­quette work­shops, I stress the impor­tance of being aware of body lan­guage. These days every phone is equipped with both a video and still cam­era, so you never know who might be look­ing, record­ing or snap­ping pic­tures of you and your actions.

Case in point, at Monday’s post-inaugural lun­cheon, First Lady Michelle Obama was caught rolling her eyes at Speaker John Boehner.  Although there is no audio of what was said, it has been spec­u­lated that it was a joke about The Pres­i­dent not being able to smoke.  Nev­er­the­less, rolling your eyes is not a becom­ing ges­ture for any­one, espe­cially for a First Lady.

Here are three things to keep in mind while din­ning with others:

1.  When eat­ing, keep pace with oth­ers at the table.

2.  Use good pos­ture.  Do not slouch.

3.  Be aware of your body lan­guage — rolling your eyes,  elbows on the table, etc.

Office Holiday Party – A Road Map to Success

The first rule of the office holiday party is attendance is mandatory

The first rule of the office hol­i­day party is atten­dance is mandatory

.  Even if you hate the hol­i­days or hate par­ties, this is a busi­ness oppor­tu­nity that can’t be missed.  As such, you need to step out­side your nor­mal group of co-workers and talk to as many peo­ple as pos­si­ble.  Your next oppor­tu­nity for advance­ment may be right around the cor­ner and the more peo­ple who know you the bet­ter your chances.

Although you are work­ing the room for a pro­mo­tion, make sure to keep the “shop talk” to a min­i­mum.  This is your oppor­tu­nity to learn about the peo­ple you work with.  Find out what their hol­i­day plans are.  Ask about their kids.  Talk about movies, sports or travel plans.  As with any func­tion, keep away from the tra­di­tional con­ver­sa­tion no-no’s — sex, reli­gion and politics.

Finally, here are some obvi­ous tips that need to be repeated because peo­ple make these mis­takes every year.  Don’t drink too much.  Don’t flirt with your co-workers.  Dress appro­pri­ately – this is still a work func­tion.  Make sure to say hi to your boss, so that he/she knows you were there.  Also, don’t leave too early – you send the wrong sig­nal that your life is more impor­tant than spend­ing time with your co-workers.  Nobody wants to work with some­one like this.

Fol­low­ing these tips, should help you suc­cess­fully nav­i­gate your office hol­i­day party and maybe your wish for the cor­ner office will soon come true.

Personal Touch for Holiday Cards in Business

When it comes to hol­i­day cards, a per­sonal touch is always appre­ci­ated.  You want to thank your col­leagues and clients for their patron­age dur­ing the year.  The best way to do this is to put forth the per­sonal effort to show them that you do appre­ci­ate them.

As such, take the time to hand write every­thing.  Hand write a per­sonal note on the card.  Hand write the enve­lope.  Even if you hire some­one to do this for you, hand­writ­ing shows an effort that far sur­passes stick­ing a label on an enve­lope or hav­ing a card pre-printed to save you time.  These lit­tle things mat­ter and peo­ple notice them and will appre­ci­ate your extra effort.

You also should try to avoid email hol­i­day greet­ings.  Tech­nol­ogy has come a long way and some of these hol­i­day emails are quite enter­tain­ing, how­ever, after they are watched, they are deleted.  A hol­i­day card has more stay­ing power and can be a con­stant reminder of the work you do.

Finally, you want to send out your cards as early as pos­si­ble.  The end of the year is usu­ally most people’s busiest time and peo­ple leave for vaca­tion towards the end of the year.  The sooner you can get your card out the bet­ter chance you can have a last­ing impres­sion on your audience.

Business Etiquette Webinar: Building an Exceptional Professional Image

Business Women

Per­cep­tion is real­ity, and what peo­ple think is true is true for them. This means your first impres­sion may be the only oppor­tu­nity you have to get in the door and mar­ket your­self. If you do not look and act the part, you will not get past the gatekeeper!


In today’s fast-paced world where many peo­ple think social inter­ac­tion is a series of text mes­sages, eti­quette still matters–especially when it comes time to get a mean­ing­ful job that can lead to a good career! This is much more than just “good man­ners.” You need the skills and con­fi­dence to be able to han­dle your­self with grace and style in any sit­u­a­tion and dis­tin­guish your­self from your peers—and competitors!


Join me for an inter­ac­tive, power-packed work­shop Build­ing an Excep­tional Pro­fes­sional Image.


You will leave with tools for cre­at­ing a pol­ished, pro­fes­sional image in 3 impor­tant areas:

1.  First Impres­sions

  • Appear­ance
  • Dress for Success

2.  Pres­ence

  • Be Well-Groomed & Have Good Hygiene
  • Body Lan­guage

3.  Man­ners

  • Din­ing Eti­quette 101
  • Man­ners at Busi­ness Functions
  • Busi­ness Com­mu­ni­ca­tion


This 60 minute work­shop is based on my chap­ter in the book “The Power of Civil­ity” in which I dis­cuss six keys to Build­ing an Excep­tional Pro­fes­sional Image.


Join me

Date: Novem­ber 2, 2012

Time: 2:00pm — 3:00pm

Includes:

  •  PDF of Jules’ chap­ter in the book The Power of Civility
  •  15 minute One-to-one fol­low via Skype
  •  Access to our face­book group “Mind­ing your P’s & Q’s” where you will receive addi­tional eti­quette guidance.

Your invest­ment: $17.00


You are your own brand. You have to mar­ket your­self and present your­self as a wor­thy invest­ment for poten­tial employ­ers or clients.

 

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About the Pre­sen­ter, Jules Hirst:

Jules Hirst, Etiquette Expert

Jules Hirst is a sought after speaker and co-author of  Power of Civil­ity.  She con­ducts lec­tures, work­shops, sem­i­nars and webi­nars specif­i­cally designed to ele­vate the lives and posi­tions of  Youth’s, Teens, Col­lege Stu­dents and Busi­ness Professionals

Jules has been inter­viewed by and quoted in a vari­ety of media includ­ing ABC World NewsNBC Nightly News, San Diego Tri­bune, Yahoo Shine, The Smart Show and Tech Goes Strong.

Manners Monday: Politics and Etiquette 7 Tips on how to talk Politics when the conversation get’s political

Pol­i­tics is one of those top­ics that is off lim­its along with reli­gion, money and sex.  But, with the elec­tion just a few weeks away, emo­tions are run­ning high and there is no escap­ing the topic. In this week’s Man­ners Mon­day video we dis­cuss “7 thing ways to mind your man­ners when there is no escap­ing the polit­i­cal con­ver­sa­tion.“

*Wed­dings and hol­i­days are risky set­tings for such poten­tially divi­sive con­ver­sa­tions, espe­cially among fam­ily mem­bers who might not be so shy about tem­per­ing their opinions.

These are mem­o­rable events, and the mem­o­ries should be good ones. Charged polit­i­cal con­ver­sa­tions or com­ments should also be avoided when meet­ing new peo­ple or speak­ing briefly.

The results. Elec­tion day will inevitably arrive, bring­ing deci­sive out­comes (hope­fully). Ela­tion in vic­tory and dis­may in defeat are nor­mal; how we choose to dis­play those emo­tions is important.

Cel­e­brate or com­mis­er­ate when with like-minded friends and col­leagues, but in less cer­tain com­pany — this goes dou­ble at work — be sen­si­tive of oth­ers’ emo­tions and be dis­creet with your own.

*taken from Reuters

Workshop: How to Win Potential Customers With a Handshake

Business Women Shaking Hands_Jules Hirst Etiquette and Social GracesDo hand­shakes mat­ter? YES, if you want to con­nect with oth­ers and make the best pos­si­ble impression.

Far more than you may real­ize, we uncon­sciously judge oth­ers by their hand­shake.  Also, hand­shak­ing is a form of non-verbal com­mu­ni­ca­tion that says SO MUCH about a person.

Join me for a FREE work­shop “How to Win Poten­tial Cus­tomers With a Hand­shake” 


Here are a few of the top­ics that will be covered:

  • When to Shake Hands
  • Com­po­nents of a Good Handshake
  • Types of Handshakes
  • Tips for the Per­fect Handshakes

Date: August 6, 2012

Time: 6:30 – 8:00 PM
Net­work­ing & refresh­ments 6:30
Work­shop begins 7:00

Loca­tion: Checa Chic Bou­tique
3004 Lin­coln Boule­vard  Santa Mon­ica, CA 90405

Your Invest­ment: free

Reserve your spot only 15 spots available.


  About the Pre­sen­ter, Jules Hirst:

Jules Hirst, Etiquette Expert

How to get your ex boyfriend back

l-source-marker_0.9685861654645773" style="font-size: 15px; font-family: andale mono,times; background-color: transparent; font-weight: normal; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline;">Eti­quette Expert Jules Hirst  pres­i­dent of Eti­quette Con­sult­ing, Inc. She offers work­shops on a vari­ety of busi­ness, social and din­ing eti­quette top­ics and is a con­tribut­ing author of The Power of Civil­ity. Jules has been inter­viewed by and quoted in a vari­ety of media includ­ing NBC Nightly News, San Diego Tri­bune, Yahoo Shine, The Smart Show and Women’s Online Mag­a­zine.  

Visit her webiste @ www.juleshirst.com. Tweet her @Etiquette411

About Checa Chic Bou­tique

Checa Chic Bou­tique is Proudly MOM owned & Fam­ily oper­ated. We are Santa Monica’s hid­den gem!! We carry amaz­ing cloth­ing, acces­sories, hand-made jew­elry, at AMAZING PRICES!! We get NEW ship­ments in weekly!! Fun.Affordable.Fashion!!

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Etiquette Tip: Introductions

business introductionsWhen attend­ing an event should we always make the introduction?
Eti­quette tells us when at an event never assume two peo­ple know each other.  Always make the introduction. 
The goal when mak­ing intro­duc­tions is to pro­vide infor­ma­tion about each other in order to give you a com­mon ground to carry a conversation.

Business Etiquette: Mastering Meal Time Interviews

You applied for a job, made it through a cou­ple of inter­views and now they want to take you and may­be the final can­di­dates to lunch.  Are your table man­ners up to par?  If the posi­tion you are apply­ing for requires you to wine and dine with clients chances are they are tak­ing you to lunch to check out your table eti­quette.

Your typ­i­cal inter­view may include:

1. Lis­ten­ing to the inter­viewer
2. Answer­ing his/her ques­tions
3. Ask­ing intel­li­gent ques­tions
4. Appear­ing relaxed

Now, throw in a two or three course meal, well this can get messy.  Although meal inter­views may seem less for­mal they are just as impor­tant.  Dur­ing a meal inter­view you are being eval­u­ated on your social and table eti­quette among other things.

In order to sur­pass at a meal inter­view not only do you need to remem­ber your basic table man­ners (which fork to use, nap­kin goes on your lap, which is your bread plate, etc.) remem­ber the fol­low­ing as well;

  • Try to avoid food that is messy such as spaghetti or ribs
  • Avoid food that is heavy on gar­lic or onions…you don’t bad breath
  • Avoid alco­hol
  • Although your meal is more than likely free, you should not order the most expen­sive meal.  The gen­eral guide­line is to fol­low the inter­view­ers lead and order the same as the inter­viewer, if that is not an option then stay close to the price of the meal the inter­viewer ordered
  • Fol­low your host do not begin eat­ing or drink­ing any­thing not even water until your host does
  • The inter­viewer should never eat alone, if they order cof­fee or dessert, then so should you
  • Never offer to pay for the meal
  • Remem­ber to thank the inter­viewer for the meal and you may men­tion a pos­i­tive com­ment on the meal
  • Never ask for a doggy bag
  • Don’t for­get to express how much you enjoyed talk­ing to the inter­viewer and ask what the next step is
  • Send a thank you note within 24 hours

If you are up against oth­ers with equal qual­i­fi­ca­tions, table man­ners can be the decid­ing fac­tor if you are hired or not.

Jules Hirst is a sought after speaker and a rec­og­nized eti­quette coach.  She con­ducts lec­tures, work­shops, sem­i­nars and webi­na­rs in busi­ness and social eti­quette.  Jules co-author Power of Civil­ity where she shares strate­gies and tools for build­ing an excep­tional pro­fes­sional image.

Jules can be reached at: www.juleshirst.com or 310–425‑3160

Manners Monday; What would you do: A potential employer asks for your Facebook password?

Shoulder Surfing during an interview_social etiquette

Today’s Mon­day Man­ners Sce­nario has to do with Face­book and a poten­tial new job.

As of May, the unem­ploy­ment rate is 8.2% with Nevada, Rhode Island and Cal­i­for­nia the only three states whose unem­ploy­ment rates are in the dou­ble dig­its.  After months of send­ing out resumes and inter­view­ing, you finally have a job offer.  When you meet with the hir­ing man­ager to final­ize the details of your deal, the hir­ing man­ager asks you to go to the com­puter and log in to your Face­book account.   This act is com­monly known as “shoul­der surfing.”

Facebook’s offi­cial state­ment is that shoul­der surf­ing “under­mines the pri­vacy expec­ta­tions and the secu­rity of both the user and the user’s friends” and “poten­tially exposes the employer who seeks this access to unan­tic­i­pated legal liability.”

What would you do?