The Power of Civility

The Power of CivilityThe Power of Civil­ity is packed with thought-provoking per­spec­tives on what civil­ity really means, as well as prac­ti­cal solu­tions for incor­po­rat­ing civil­ity best prac­tices into your work and life. In this com­pre­hen­sive book, eigh­teen top civil­ity and eti­quette pro­fes­sion­als go beyond the typ­i­cal “please and thank you” con­ver­sa­tions about civil­ity and chal­lenge you to think about your per­sonal stan­dards, account­abil­ity, val­ues, and what it means to be com­mit­ted to choos­ing civil­ity, whether at home, at work, in your com­mu­nity, or in pub­lic — at home and abroad.

This book pro­vides the tools you need to boost your social intel­li­gence and build your cul­tural com­pe­tence, giv­ing you the con­fi­dence and poise to go any­where and be wel­comed as a car­ing and con­sid­er­ate cit­i­zen of the world. Dis­cover the power of civility!

The Power of Civil­ity Table of Contents

The Power of One
Choos­ing Civil­ity
By Lew Bayer

Civil­ity Begins at Home
By Deb­o­rah King, AICI CIP

Pub­lic Civil­ity
The Case for Face-to-Face Com­mu­ni­ca­tion
By Deb­o­rah McGrath

Stand Out—Don’t Stick Out

Per­sonal Account­abil­ity and Civil Busi­ness Essen­tials
By Tiffany Nielsen

The Power of Lead­er­ship Civil­ity
Lead­ing by Exam­ple
By Laura Barclay

Build­ing an Excep­tional Pro­fes­sional Image
Six Keys to Suc­cess
By Jules Hirst

Lunch Box Civil­ity
A Tool for Lead­ers
By Pene­lope Paik

Develop Your Per­sonal Brand and Power it with Civil­ity
By Yas­min Anderson-Smith, MCRP, AICI CIPCPBS

Net­work­ing with Civil­ity
The Ulti­mate Busi­ness Tool
By Cheryl Walker-Robertson

Nav­i­gat­ing the Social and Psy­cho­log­i­cal Com­plex­i­ties of Inci­vil­ity
By Suzanne Zazu­lak Pedro

Civility—Making it a Lifestyle
By Cindy Ann Peter­son, AICI FLC

To Say or Not to Say, That is the Ques­tion
Polit­i­cal Civility–The Real­ity Show
By Shelby Scarborough

Civil­ity Com­mu­ni­cates Con­fi­dence
Five Traits that Pave the Way to Suc­cess
By Tara Crawford

Civil­ity on Cam­pus
How to Get an “A” in Con­duct
By Denise F. Pietzsch

Uncov­er­ing Dia­monds
The Chal­lenge of Inter­gen­er­a­tional Civil­ity
By Pat Walker Locke, AICI FLCCPC

Din­ing with Civil­ity
Man­ners Mat­ter at the Table
By Non­nie Cameron Owens

? for Mutual Respect
A Booster Shot for Civil­ity in Health­care
By Suzanne Nourse, CEPC

Cul­tural Con­sid­er­a­tions and Civil­ity
How to Get Along as You Get Around
By Anita Shower

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